FAQ for Maxi Cab Melbourne Airport
1. What kind of transfers do you do?
Firstly, as our name suggests, we provide a quality maxi cab service to and from Melbourne and
Avalon Airport. We don’t charge waiting time if the client is late or flights are delayed. Plus, it
does not matter how early or late you book. We try to accommodate everyone.
Secondly, as we partner with We Chauffeur Melbourne, our services extend to business and
conference transfers, and event, private and luxury corporate transfers. We even provide
wedding cars, wine tours, group transfers and Melbourne city tours.
2. Do I need to book or can I get a maxi cab at short notice?
Maxi Cab Melbourne Airport is here for you 24/7. You can pre-book our maxi cab/taxi online, by calling
+61 3 8374 2232 or emailing bookings@maxicabmelbourneairport.com.au We will have a taxi sent to you shortly
after you have made the call.
3. Will my driver drive me door-to-door?
Of course! Maxi Cab Melbourne Airport serves both Avalon and Melbourne Airports and delivers
a cost-effective service straight from your apartment, hotel or home to your terminal or vice
versa.
4. How many passengers can you carry up to?
We get asked this question quite a lot! An outstanding option for larger groups, our maxi cabs
can carry up to 11 people and some have a wheelchair ramp. The maxi cab are spacious and
comfortable and the perfect option if you are travelling with a group to the airport.
5. What hours do you operate?
Maxi Cab Melbourne Airport operates 24/7 all days of the week. So, you can call us at any hour
on +61 3 8374 2232. We will have a friendly driver on your doorstep shortly after your call.
6. Can I find out how much my trip will cost beforehand?
Yes. All fares are calculated on the meter. We also provide fixed price fare for Melbourne Airport or your destination. Our cabs are installed with the latest technology including GPS and EFTPOS terminals. We can certainly give you an approximate cost. Just click on the link below for an estimate.
7. Can you provide me with a quote of how much it will cost to get to my destination.?
Yes, for a free quote, just go to our Home page click here and fill in the details. We will contact you shortly after with your quote. Alternatively, give us a call on +61 3 8374 2232 or email us
8. Will I be able to fit my wheelchair into your maxi cab?
Maxi Cab Melbourne Airport has numerous vehicles which have 10 seats and some which are
wheelchair accessible. All of our cabs are of the latest models, clean and well-maintained. So,
you can be sure you will have an enjoyable and comfortable ride. Please visit our page for more information click the link below.
9. Can I pay by card as well as cash?
Payments can be made using cash or card, although card payments attract additional charge of 5% surcharge on any card.
But our cabs are fitted with the latest technology including GPS and EFTPOS. We can take payment over the phone or customer can pay in the taxi after the ride is finished.
10. What cards do you accept for payment?
We accept all cards for payment, including Visa, Mastercard, American Express, Diners Club,
Cab charge and Motor pass.
11. Are your drivers friendly and fully Vaccinated?
Courtesy and efficiency are what we live by here at Maxi Cab Melbourne Airport. We firmly
believe in giving you the service you deserve. Our transport is reliable, economical and efficient.
All our drivers are fully vaccinated and wear mask during the journey and drivers are not only clean, well-groomed and good communicators but they have excellent knowledge of the Melbourne Metropolitan region, Melbourne CBD and Melbourne’s hotels.
12. We will have a lot of luggage going to the airport. Can your Maxi Cab accommodate this?
It comes as no surprise to us that a family holiday means a load of luggage. And we know lots of
suitcases aren’t going to fit into your average sized taxi. That’s where our outstanding maxi vans
come in handy. They have plenty of space for extra luggage. Our drivers are always willing to go
that extra mile to make you feel comfortable on your journey.
13. I have a business. Can you transport my employees to different locations?
We certainly can transport your employees. We are always looking for ways to improve our
services for our corporate passengers and can provide invoices for your Accounts department to
record and track. We look forward to working with you – at the same time growing your
business and ours.
14. I often need to send parcels to different locations. Are you able to do this?
Yes. Our parcel delivery service is an easy alternative to a courier. As soon as you have booked it,
we will pick the parcel up and drive it to the required destination. You can book online or call us
on +61 3 8374 2232.
15. How many cabs do you have?
Maxi Cab Melbourne Airport has over 60 vehicles in its fleet. This includes maxi cabs (maxi 11
seaters and wheelchair accessible maxis), station wagons and sedans. While all of our vehicles are the latest models, clean and well-maintained, our drivers make sure they keep the vehicles
in prime condition for your comfort.
16. There are so many taxi companies. How are you different from the rest?
Firstly, Maxi Cab Melbourne Airport will have you travelling in style in our latest, immaculate
vehicles. Secondly, our service is second to none. Our friendly drivers are well-groomed and
provide reliable and economical transportation for you. If you prefer to go that step higher, you
can always choose one of our We Chauffeur Melbourne cars and travel in a prestige chauffeured
car.
Thirdly, not only are we a name you can trust, but our service is above the rest because we
operate 24/7, seven days a week and have cars that accommodate private tours, weddings, and
more. And that’s not to mention our very reasonable fares.
Book your trip with our prestigious and renowned company today and complete your Melbourne experience in style and comfort.
